Sales Terms and Conditions




These general conditions of sale (hereinafter referred to as general conditions) govern the sale of products manufactured and marketed by the White Tail Organic Farm company with registered office in Regione Piano, 5, Orsara Bormida, VAT number 02676770064, exclusive owner of the White Tail Organic Farm brand through its own website All product purchase contracts concluded through the site are governed by these general conditions. Every time an order is placed on the website you will be asked to accept the general conditions valid at the time of the order itself. All prices published on the website are indicated in euros and are intended as public prices. White Tail Organic Farm reserves the right to change prices at any time, without notice.


Order methods and acceptance of the general conditions 


The customer can only purchase the products present and viewable on the website at the time of forwarding, as described in the relevant information sheets. White Tail Organic Farm, in any case, reserves the right to modify product information without the need for prior notice. It is understood that the image accompanying the description of a product may not be perfectly representative of its characteristics and may differ in color, size and accessories present in the figure. All information supporting the purchase is to be understood as simple generic information material, not referable to the real characteristics of each individual product in the order. Therefore, White Tail Organic Farm is not responsible for errors or inaccuracies in the photographic reproductions or graphic representations of the products appearing on the website The sales contract between the customer and White Tail Organic Farm must be considered concluded with the sending of the order by the customer to White Tail Organic Farm.


Delivery methods 


White Tail Organic Farm will deliver to the customer, at the address indicated by the customer, the products ordered through the Bartolini service. The customer is required to verify upon receipt the conformity of the product delivered to him with the order placed; only after this verification, and without prejudice to the right of withdrawal provided below, will the customer have to sign the delivery documents. 


Payment Methods 


Any order placed on the website must be paid for immediately upon placing the order. All orders are payable in euros. Only payments made by credit cards, debit cards, via Pay Pal circuit and by bank transfer to a current account in the name of White Tail Organic Farm srl are accepted. Additionally, payments via Stripe are also accepted. Accepted credit or debit cards are Visa, Maestro, Mastercard and American Express. The order will be executed only after the payment methods have been verified, after receiving the debit authorization on the indicated card and/or following the actual crediting of the requested sum to the relevant current account.


Retention of title 


The products ordered will remain the property of White Tail Organic Farm until the relevant price is collected by White Tail Organic Farm itself. The customer assumes all risks (in particular the risks of loss, theft or deterioration) relating to the delivered products, starting from the date on which the products were actually delivered to the carrier. 


Delivery area 


The products will be shipped to the address indicated by the customer during the purchase procedure, unless otherwise agreed in writing between the parties.


Shipping costs and delivery terms


The total cost of shipping to the address indicated by the customer is borne by the latter. Shipping costs will be determined by the weight of the products and the country of delivery. The lack or inaccuracy of even just one piece of data among those indicated above can compromise the outcome of the shipment or lead to delays. White Tail Organic Farm will not be responsible for failure to receive the package if the recipient's data is omitted even partially or is incorrect. If the order is not delivered for the reasons indicated above, it will be the customer's responsibility to promptly notify Bartolini who will communicate the tracking number through which the customer can trace the package. If it is necessary, for the reasons above, to proceed with a new shipment of goods, the shipping costs will be borne by the customer and it will not be possible to request a refund of the value of the order placed.


Right of withdrawal 


The consumer customer can exercise the right of withdrawal pursuant to and for the purposes of art. 52 et seq. Legislative Decree 6 September 2005 n. 206 by returning the purchased good and obtaining a refund of the price paid, without any penalty, no later than 14 (fourteen) days starting from the day of receipt of the purchased product. To exercise the right of withdrawal, the consumer customer must, before the expiry of the withdrawal period, inform White Tail Organic Farm of his decision to exercise the right of withdrawal from the contract by sending an explicit declaration of his decision to withdraw from the contract to the email address In this case White Tail Organic Farm will promptly communicate to the consumer customer a confirmation of receipt of the exercised withdrawal. White Tail Organic Farm will accept the returned goods, reserving any refund only after verifying that the products have been returned in their original state, unused and with the original packaging intact. Only in this case will White Tail Organic Farm forward the amount paid by the customer for the purchase of the products. White Tail Organic Farm will reimburse the consumer customer the entire amount paid within 30 (thirty) days from the date of receipt of the goods subject to the withdrawal and of the related communication through the procedure of reversal of the amount charged to the credit card or by bank transfer . In the latter case, it will be the customer's responsibility to promptly provide the bank details of the current account on which to obtain the refund. The costs and risks of transport for the return of the returned product are entirely borne by the consumer customer who will deliver the same to the White Tail Organic Farm. The transport costs incurred for the delivery of the product to the consumer customer and for any return to White Tail Organic Farm are not refundable. The return of damaged or used products will not be accepted by White Tail Organic Farm and will be returned to the sender with an increase in transport costs. In the event of forfeiture of the right of withdrawal, White Tail Organic Farm will return the purchased goods to the sender, charging the shipping costs to the sender.


Contractual termination, express termination clause, exclusion of liability


White Tail Organic Farm reserves the right to terminate the stipulated contract by simply notifying the customer indicating the relevant reason. In this case the customer will only have the right to a refund of any sum already paid. The obligations assumed by the customer as well as the guarantee of successful completion of the payment that the customer makes with the methods indicated above, have an essential character in favor of White Tail Organic Farm so that by express agreement, the customer's failure to fulfill only one of the obligations will determine the legal termination of the contract pursuant to art. 1456 C.C., without prejudice to the right of White Tail Organic Farm to take legal action against the customer for compensation for further damage suffered. Any right of the customer to compensation for damages or compensation to people and/or things deriving from or consequent to the purchase of products on the website connected to the execution and/or failure is excluded acceptance, even partial, of any order, even  due to lack of stock or unavailability of the products. No responsibility can be attributed to White Tail Organic Farm for delayed or failed delivery attributable to force majeure or unforeseeable circumstances. White Tail Organic Farm is not responsible for damage caused by the carrier to the products purchased.




The conditions contained in this document may be updated and/or modified by White Tail Organic Farm without prior notice and with validity from the date of publication on the website with effect exclusively for contracts still to be stipulated and not for those already in progress at the time of the changes.


Security and Privacy 


Privacy governs the use of data that the customer agrees to communicate to White Tail Organic Farm on the website Pursuant to the articles. 13-14 GDPR 2016/679 (General Data Protection Regulation) and for the purposes of protecting people and other subjects regarding the processing of personal data, we inform you as follows: 


  1. The personal and demographic data provided to White Tail Organic Farm upon accessing and registering on the site are processed in compliance with the aforementioned legislation and the confidentiality obligations therein. expected; 

  2. By processing of personal data we mean any operation or set of operations, carried out even without the aid of electronic instruments, concerning the collection, recording, organization, conservation, consultation, processing, modification, selection , the extraction, comparison, use, interconnection, blocking, communication, dissemination, cancellation and destruction of data, even if not recorded in a database; 

  3. The data is processed for institutional purposes, connected or instrumental to the activity of White Tail Organic Farm such as archiving, processing, invoicing, customer management and, in particular, to fulfill legal obligations connected to civil, fiscal, accounting regulations, for the purposes of administrative management of the relationship established with White Tail Organic Farm; to fulfill contractual obligations, IT support and after-sales assistance; to satisfy market and statistical surveys, marketing and references relating to the products covered by White Tail Organic Farm's activity, for the communication of commercial information on future commercial initiatives, announcements of new products, services, offers by White Tail Organic Farm by sending advertising emails (only following the expression of specific consent by the customer). Sending emails will in no case lead to the transfer of personal data to third parties;

  4. The provision of data is necessary to be able to regularly fulfill the contractual and legal obligations deriving from the legal relationship with White Tail Organic Farm; 

  5. The data is collected in the White Tail Organic Farm database and recorded in such a way as to allow access only to subjects authorized by White Tail Organic Farm itself; may be processed in compliance with the aforementioned purposes, within White Tail Organic Farm or may be communicated externally within White Tail Organic Farm's commercial partners (carriers and shippers, etc.).


We also inform you that any interested party may exercise, pursuant to articles 15 to 22 of EU Regulation No. 2016/679, the right to:


  1. Request confirmation of the existence or otherwise of your personal data; 

  2. Obtain information regarding the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated and, when possible, the retention period; 

  3. Obtain rectification and deletion of data; 

  4. Obtain limitation of treatment; 

  5. Obtain data portability, i.e. receive them from a data controller, in a structured, commonly used and machine-readable format and transmit them to another data controller without impediments; 

  6. Object to the processing at any time and also in the case of direct marketing processing; 

  7. Object to automated decision-making relating to natural persons, including proliferation; 

  8. Ask the data controller for access to personal data and the rectification or cancellation of the same or the limitation of the processing that concerns him or to oppose their processing, in addition to the right to data portability. 

  9. Revoke consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation; 

  10. Propose a complaint to a supervisory authority.

You can exercise your rights with a written request sent to White Tail Organic Farm at the postal address of the registered office or to the email address 


The data controller is White Tail Organic Farm in the person of its namesake owner White Tail Organic Farm. The data processing takes place using suitable tools to guarantee security and confidentiality. The data is stored in the database located at the registered office of the company.


Please read the rules above. In case of non-acceptance it will not be possible to continue with the registration. 

The website is not aimed at minors.


Intellectual property 


The set of elements (designs, models, illustrations, images, soundtracks, texts, logos, brands, etc.) constituting the website is the exclusive property of White Tail Organic Farm. It is strictly prohibited to reproduce, in any manner, distribution, publication, transmission, modification or total or partial sale of the content of the website or the creation of works derived from it. The White Tail Organic Farm brand, the figurative brand and all other brands and logos attributable to White Tail Organic Farm, whether registered or not, published on the website as well as the White Tail domain Organic Farm are and will remain the property of White Tail Organic Farm. Any reproduction, distribution, transfer, modification or use of these trademarks for any reason without the prior express consent of White Tail Organic Farm is prohibited.




The customer may create a link to the website only with the written and express authorization of White Tail Organic Farm. You may not use any automatic techniques or other devices, programs, methodologies or algorithms, or similar or equivalent manual processes, to access, acquire, copy or monitor any portion of the website or the contents. White Tail Organic Farm reserves the right to block any such activity. Anyone is prohibited from obtaining unauthorized access to any part or functionality of the site, or to other systems or networks connected to the site or to any White Tail Organic Farm server, as well as to the services offered on or through the site, through hacking techniques, password interception or any other illegal means, to probe, examine or test the vulnerability of the site or any network connected to it, as well as to violate its security or authentication measures, to carry out reverse lookup operations, track or attempt to trace the origin of any information relating to any customer of the Site, or any White Tail Organic Farm customer, including White Tail Organic Farm accounts belonging to third parties, to take advantage of the Site or the services and information made available or offered through the site for the purpose of disclosing any information relating to third parties, including without limitation personally identifiable information.

Limits of liability 


To the maximum limits permitted by law, without prejudice to the provisions of any mandatory regulations, White Tail Organic Farm will not be liable towards the visitor and/or the customer or towards third parties for any indirect damages and in particular, by way of example, for the loss of business, profit or opportunity, arising out of or consequent to the use of the website or the inability to use it, even if White Tail Organic Farm is informed of the possibility of such damage.


Lack of warranty 


White Tail Organic Farm does not warrant or claim: 

  1. That the website is free from viruses, worms, Trojan horses or other harmful material: 

  2. That the information contained on the website is accurate, complete or updated. 


The website may contain technical inaccuracies or other operational defects, White Tail Organic Farm does not guarantee the correction of such defects. The website and its contents are presented in the state in which they are found and depending on availability. To the maximum limits established by law, without prejudice to the provisions of any mandatory regulations, White Tail Organic Farm does not issue any guarantee of any nature, express or implicit, and in particular, by way of example, any implicit guarantee regarding the conformity or adequacy of the website or its contents for habitual use or specific use, or regarding the quality or absence of violations of any provision.


Jurisdiction, applicable law and competent court 


The sales contract between the customer and White Tail Organic Farm is intended to be concluded in Italy and governed by Italian law. For the resolution of civil disputes relating to the application, execution and interpretation of the sales contract, the jurisdiction will be exclusively the Italian one which the customer declares to accept from now on. If the customer is a consumer as indicated by Legislative Decree no. 206/2005 the territorial jurisdiction is that of the reference court of your municipality of residence; if the customer has residence or domicile abroad or is a professional customer as identified by Legislative Decree No. 206/2005, the dispute will be referred to the exclusive jurisdiction of the court in which the registered office of the White Tail Organic Farm company is located. For anything not expressly contained in the general contract conditions, please refer to the relevant Italian legislation.